Is the event accessible?

Complimentary Carer Tickets 

Our Carer ticket process has changed. Please read the below before booking your tickets.

If you require a Carer / Personal Assistant to attend the festival with you, this can be claimed at no additional cost. You do not need to buy a ticket for your Carer.

How to Claim:

Purchase your ticket(s) to Pub in the Park. If you require a Carer Ticket, please DO NOT purchase a ticket for this person.

Once done, you will need to contact Ticketek with proof of eligibility HERE

We accept the following proof:

 - A valid Access Card with a +1 symbol

- Blue Badge

- A copy of a current award letter of DLA

- PIP

- Attendance Allowance or similar

- Impairment specific registration card / certificate or A recent personal letter of support from your hospital specialist clearly stating the need for a substantial amount of support from another person

 

Blue Badge Parking

All of our festivals have blue badge parking close to the event entrance. Closer to the time of each event, we will be in touch with a Plan Your Day email to provide information on where the blue badge spaces are located. Please note, spaces are limited and fill up on a first-come first-served basis.

Event Entrance

Closer to the event we will email lead bookers with all the details you need to plan your day at Pub in the Park. The event entrance will be a short distance from our blue badge parking. For those that require it, we have a fast-track disabled queue – look out for signage on the day or ask a member of staff.

Accessible Viewing Area 

Each festival will have a designated area for accessible viewing so you can enjoy all the action on the mainstage. This will be labelled on our festival map and signposted at the event.

Disabled Toilets 

All of our events have wheelchair accessible toilets in the main toilet block, close to the mainstage accessible viewing area, and in the VIP lounge. These will be labelled on our festival map and signposted at the event. 

Will there be seating at the event?

There will be seating dotted around the festival, but our furnished VIP lounge is the most comfortable way to enjoy Pub in the Park. Camping chairs are generally not allowed at the festival, however if you aren't able to stand for long periods of time then please email us at [email protected]. We will need to authorise you bringing a camping chair with you.

What are your ticket terms and conditions?

Terms and Conditions

1. Tickets are not refundable.

2. Tickets cannot be exchanged, transferred, or resold for commercial gain.

3. Visitors will not be allowed admission to this Show without a valid ticket.

4. For the safety of visitors to the Show, the Organisers reserve the right to refuse
admission, and may, on occasions conduct security searches.

5. Please check all your tickets on purchase, as mistakes cannot always be rectified.

6. The Organisers reserve the right to alter or vary the content or timing of the whole or any
part of the Show due to circumstances beyond our reasonable control without being
obliged to refund or exchange tickets.

7. The Organisers cannot accept financial or other responsibility for any loss or liability
incurred by visitors to the Show as a result of contracts entered into by visitors with any
exhibitor or advice sought or obtained from any exhibitor.

8. The Organisers cannot accept responsibility for any loss or damage to personal property
brought to the Show.

9. Visitors may be filmed or recorded for broadcast or security purposes during the Show.

10. The sale of any articles in the gangways or anywhere on the Exhibition premises is strictly
forbidden except with the written permission of the Organisers, and the Organisers
reserves the right at their absolute discretion to confiscate any such articles for
infringement of the condition.

 

When do tickets go on sale?

Marlow Presale is live from 10am on Friday 18th October 2024

Other locations will be announced soon.

Do you cater to dietary requirements / allergens?

We work closely with our chefs to ensure all dietary requirements are catered for. However, due to the external catering environment at Pub in the Park we are unable to guarantee allergen- free food.

Meals are produced in the same kitchen as dishes containing other allergens and there is a risk that traces of these allergens could be present.

Allergens will be detailed both on the menus on our website & onsite at our events. If you have any immediate queries please email the team at [email protected].

Do you take hospitality enquiries?

We do take Hospitality bookings. For group bookings of 10 or more people please email [email protected]

Can children enter the VIP Lounge?

The VIP Lounge at all Pub in the Park shows is strictly 16+.

Everyone needs a VIP ticket to enter the VIP Lounge, please note there is no child’s VIP ticket price.

Do children need tickets?

All children regardless of age will need a ticket. This can be added at the time of booking. Children aged 5 and under are free of charge. 

Can I bring my dog / pet?

Unfortunately not. As much as we love pets, Pub in the Park isn’t pet friendly. We are unable to allow animals onsite unless they are service dogs. 

Do you sell family tickets?

Yes, there are a limited number of family tickets for our afternoon and Lazy Sunday sessions only.

Can I bring my own food and drink?

As we are a food festival we don't allow food and drink from outside to be brought in, with the exception of water and baby food.

If you have specific dietary requirements such as severe allergies, please contact [email protected] and we will do our best to help.

Will there be parking at the event?

There will be parking available at the event but it will be limited, and priority given to blue badge holders. Closer to each event we will send parking information out.

We encourage you to walk or use public transport where possible. 

Are tickets refundable or exchangeable?

All purchases are final. We can’t refund tickets or exchange them for another location or date.

If you are no longer able to come to the event you may give the tickets to friends or family.

How can I contact you?

Please email [email protected] and we will get back to you as soon as possible.

Will there be seating at the event?

There will be seating dotted around the festival, but our furnished VIP lounge is the most comfortable way to enjoy Pub in the Park. Camping chairs are generally not allowed at the festival, however if you aren't able to stand for long periods of time then please email us at [email protected]. We will need to authorise you bringing a camping chair with you.

What's your alcohol policy and challenge U25?

Due to our festival licensing, the under 25 challenge policy applies at all of our events. Customers should be expected to be challenged if under 25 and to provide the appropriate form of identification.

Please note we are NOT a food and drink establishment, so an adult cannot purchase drinks for 16 and 17 year olds or on behalf of them. Alcoholic beverages will only be served to 18+ with the appropriate form of ID. 

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